Update on National Maritime Center Processing Times

by | Monday, July 7, 2014 |

Last December, the National Maritime Center (NMC) announced that they were experiencing longer than usual processing times and inventories for credential applications.

Although many of the issues previously announced have been resolved, a few challenges remain that have impacted the NMC’s ability to get back to previous processing time results. Among the challenges faced by the NMC, the primary factors contributing to slower processing times include:

  • Implementation of the STCW Final Rule and Medical Certificates
  • Shortage of NMC Employees
  • Persistent IT issues
  • Unusually High “Spring Surge” of Credential Applications

Since January, the NMC has been working tirelessly to address these issues – training and process enhancements have been put into place to increase productivity and efficiency, including hiring new employees, utilizing overtime funds, and improving network connectivity.

What can you do to help?

  • Employers – Be conscious of what your employees are experiencing and patient as the NMC gets their credentials processed.
  • Renewals – Submit your applications for renewals at least 90 days prior to your expiration.
  • Originals – Submit your applications for originals at least 90 days prior to when you will need your credential or certificate.
  • Medical Certificates – Make sure you bring a copy of Navigation and Inspection Circular with you for your physical, and ask your physician to give you as much information as possible for any listed medical condition.

The Latest Navigation and Inspection Circulars

The USCG published Navigation and Vessel Inspection Circulars (NVICs) to give further guidance on the implementation of the STCW Final Rule.The NVICs are called “Implementation of the Amendments to the International Convention on Standards of Training, Certification, and Watchkeeping for Seafarers, 1978 (STCW), as Amended, and Changes to National Endorsements” (78 FR 77796).

Here is a list of the latest NVICs for your guidance:

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